Portfolabs Support

Last updated 12 November 2026

Get help publishing your portfolio, connecting a domain, or deploying to your own Vercel workspace.

Connect and deploy to Vercel

See the Vercel deployment guide for setup, deployment, and update instructions.

Troubleshoot a connection or deployment

• The workspace doesn’t appear: finish authorizing it, then click Refresh connections in the editor.
• Vercel denies access: confirm you can create projects in the selected workspace and ask its owner to check the integration permissions if needed.
• The deployment fails: check its status in the editor and open the deployment details in your Vercel dashboard if a deployment was created.
• The site still shows an older version: publish your latest changes on Portfolabs, then click Redeploy to Vercel.

Disconnect or take a site offline

Use Disconnect Vercel in the editor to remove the connection. To take a deployed copy offline, manage the project or deployment in your Vercel workspace. The Vercel Integration EULA and Privacy Policy explain how the connection works.

Custom domain help

In Hosting → Connect a custom domain, add a new TXT record using the name and value shown by Portfolabs. Leave existing TXT records in place, then click Check DNS. Use Copy name and Copy value in the editor. If your DNS provider appends the domain name automatically, enter only the prefix. Keep the TXT record. If the editor shows a CNAME for www and you already have one named www, edit it to use the exact value from the editor. If no record exists for that hostname, add the record shown. Changing a routing record moves traffic for that hostname to your portfolio. Allow time for DNS to update, then click Check DNS again.

Open your portfolio without www

Once your www address works, you can forward the bare domain to it. In GoDaddy, open DNS → Forwarding, choose Add Forwarding under Domain, and enter your full HTTPS address with www. Select Permanent (301) and save. This replaces what visitors see at the bare domain, so keep any site there by leaving forwarding off. Keep your existing www CNAME and verification TXT record. GoDaddy forwarding instructions.

Contact support

Email hello@portfolabs.com. Include the portfolio URL, the step you were on, and the error message you saw. Keep passwords, API tokens, and verification codes private.